William Kung
Product Owner | Digital Transformation Leader | Hybrid Talent (Business + Tech)
Professional Summary
A multidisciplinary leader with over 30 years of experience across Finance and EdTech, uniquely combining business strategy with hands-on engineering execution. Proven track record in architecting AI-driven platforms (DotDotRead) using Flutter, Python, JS, and Firebase, optimizing workflows through automation. Renowned for a coaching leadership style that fosters team members' independent problem-solving skills.
Core Competencies
Tech Stack: Flutter (mobile app), Python (AI/Automation), Node.js (web), Cloud Functions, Firebase, Notion, Media Editing
Business & Operations: Financial analysis, Marketing strategy, Project management, UI/UX, Digital Transformation, SOP Development
Leadership: Coaching, Training, Team building
My Solo Projects
Frontend App
- Built with Flutter framework
- Prioritized UI/UX, balancing data security and network performance
- Integrated Apple, Google, and Stripe payment gateways
Frontend Landing Site
- Built with Node.js / Express framework
- Prioritized SEO optimization
- Utilized Cloud Functions as backend to eliminate server costs
Content Management System
- Internal CMS built with Flutter
- Secured with strict authentication
- Encrypted sensitive data
- Firebase services as backend
Podcast
- Non-fiction book summaries
- Ranked as one of the most popular podcasts in Hong Kong
- Edited with Logic Pro X
Youtube
- Non-fiction book summaries
- End-to-end production (recording to editing)
- Growing audience base
- Edited with Final Cut Pro X
Work Experience
Founder & Product Lead – DotDotRead (2018–Present)
Successfully pivoted from a non-technical background to a full-stack developer, building and operating an AI-driven EdTech platform.
- Tech Transformation & Cost Optimization:
- Strategic transition from outsourcing to in-house development by mastering Flutter and Firebase, successfully re-architecting the App and CMS to resolve stability issues.
- Eliminated server overhead costs by implementing serverless backend architecture using Cloud Functions.
- AI Implementation & Automation:
- Engineered an automated content production pipeline using Python, integrating OCR, NotebookLM (summarization), and TTS (Text-to-Speech) technologies to significantly boost production velocity.
- Monetization & Operations:
- Executed full commercialization by integrating global payment gateways (Stripe, Apple/Google Pay) and developing a Node.js (Express) web platform to bridge SEO gaps and expand market reach.
- Empowering Leadership:
- Cultivated "Why-Driven" Logic: I focus not only on deliverables, but also on encouraging team members to think critically about the reasoning and intent behind decisions. This helps the team build a structured knowledge framework rather than relying on isolated, task-based execution.
- Fostered Autonomy:In a high-pressure startup environment, I deliberately cultivate a culture that allows room for experimentation and learning from mistakes. This empowers team members to proactively seek solutions and shift from “waiting for instructions” to taking full ownership and accountability.
- Leading by Example: I lead by example, e.g. actively learning new technologies and sharing my knowledge with the team to foster a culture of self-directed learning and innovation.
Creative Trainer - Apple Retail (2012–2018)
Leveraged world-class training methodologies to drive customer adoption and team growth.
- User Education & Experience: Facilitated high-impact 1-on-1 and small group sessions, demystifying complex technology into accessible language to drive customer satisfaction and product stickiness.
- Internal Training & Mentorship: Led onboarding programs and peer coaching for new hires, effectively transmitting Apple’s core service culture and values to the next generation of employees.
Regional Sales Manager – SYZ & CO (2008–2011)
- Boutique Swiss bank offering fund products to professional investors.
- Served as the Responsible Officer for SFC regulated Type 4 activities (advising on securities).
- Oversaw Asia region’s sales, marketing, and customer services, with primary focus in Hong Kong, Taiwan, China, Singapore, and Japan.
- Provided product training to partner distributors’ sales representatives.
Sales Director – Dalton Capital (2007)
- Boutique UK investment firm offering fund products to professional investors.
- First business development executive in Asia.
- Established a distribution network with local private banks.
Institutional BD Manager – Schroders (2000–2007)
- Joined as Account Manager to manage clients in education, government, NGOs, and large corporations.
- Liaised with various departments to establish workflows for periodic investment report production.
- Assisted HQ to form CRM database structure.
- Promoted to Business Development Manager in 2005.
Employee Benefits Consultant - Mercer Consulting (1998-2000)
- Provided cost-effective employee benefits solutions to private institutions.
- Conducted surveys and recommended tailored employee benefit packages according to client’s budget and industry.
- Prepared and conducted employee benefit communication sessions for clients.
- Negotiated premiums, terms, conditions, and claims with insurers on behalf of clients.
Marketing Officer - Blue Cross (1997-1998)
- Provided sales support services to insurance agents and brokers.
Insurance Agent - Prudential (1994-1997)
- Provided financial planning services to individual customers.
Professional Qualifications
- AWS Certified Cloud Practitioner (2023)
- Chartered Alternative Investment Analyst (CAIA) (2012)
- Professional Diploma in Commercial Photography – Open University of Hong Kong (2011)
- MBA Studies (2001–2005) – University of Leicester, UK
All coursework completed; dissertation not submitted - Diploma in Marketing – Hong Kong Polytechnic University (2000)
- Higher Diploma in Business Studies – City University of Hong Kong (1994)